Privacy Notice for H3OM

Updated to Comply with GDPR

As of May 25th, 2018, we have revised our Privacy Policy to align with the EU’s General Data Protection Regulation 2016/679 (GDPR). H3Om a.r.l, the developer of H3OM, is committed to protecting your privacy and ensuring a secure experience for our customers.

Handling of Personal Information

When you register for H3OM, we collect essential personal information (such as your name, e-mail address, age, and gender). This information enables us to provide you with a tailored experience with H3OM services. For instance, we use age information for more accurate calorie burn calculations. We trust the accuracy of the information provided by you.

Your information is also collected when you interact with our services, purchase products, or engage with our customer support. If you subscribe to our newsletter, the only information we require is your e-mail address. We process your personal information only for the purposes listed in this Privacy Notice and for specific services, as detailed in the links provided. For more information, you can contact our customer support at info@h3om.it.

Security Measures

We recognize the inherent risks of providing personal data and have implemented appropriate precautions, such as encryption and firewall technology, to protect your data. For online transactions, we utilize industry-standard security measures.

Sensitive Personal Information

Our services, including H3OM, involve collecting data like heart rate. We seek your explicit consent to collect and process such sensitive data. Acceptance of this Privacy Notice implies your consent for this data collection.

International Data Transfer

H3OM’s services may require transferring your data outside the EU, to countries where privacy standards may differ. We ensure compliance with all applicable laws for international data transfer, including adhering to EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield agreements.

Disclosure of Personal Information

We do not disclose your personal information without your explicit consent, except for order processing, customer request management, or if required by law. For statistical purposes, we may share anonymized data with reputable third parties, but this does not include identifiable personal information.

Your Rights

You have the right to access, correct, or delete your personal data. Our customer support can assist you with these requests. You also have the right to object to certain data processing activities and to withdraw your consent for data processing within our services. For direct marketing opt-outs, follow the "unsubscribe" instructions in our emails.

Cookies and Error Logs

We use cookies on our website, detailed in our Cookie Policy. Error logs are collected to improve our service quality and are stored for a maximum of two months.

Users Under 16 Years

Users under 16 should not engage in legal acts on our websites without parental or guardian consent.

Changes to the Privacy Notice

If you have any inquiries, please contact our customer support at info@h3om.it.